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| Values
& Beliefs
Customer
Focus
Responsibility
of Ownership
Working
Environment
Management
& Leadership
Professional
& Public Responsibility
Pursuit
of Excellence
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Customer Focus
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It
is imperative for us, both individually and as a team, to
far exceed the expectations of our customers. There must be
a seamless quality in our interests and concerns for each
individual customer and their business enterprise. Hence,
we seek to maximize the value added to our customers' enterprise
as if it was our own. We champion internal and external customers
alike. The quality work done for the internal customer is
an important link in the chain that provides the external
customer with the product and service they expect.
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Responsibility of Ownership
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As
employee/owners, we respect the integrity, intensity, dedication
and competence of every individual in our company and believe
this respect for one another will permit both the individual
and company to naturally flourish. We enhance individual performance
through mentoring, training, and the provision of opportunities
for self-development. Above all, we recognize that it is the
sum of outstanding individual talents, carefully nurtured
by and within the team, that drives the ultimate success of
the whole.
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Working Environment
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We
strive for a team environment, which promotes the enjoyment
of one's job and the satisfaction of doing that job well.
We believe it is important that we come to our work each day
with renewed enthusiasm and a feeling that today we will change
something, no matter how small, for the better. We believe
in dealing with one another in an atmosphere of trust, respect,
and honesty. We feel the commitment to the Tunnell Team is
as important as our commitment to our client.
We support an environment in which a positive attitude flourishes
and through which we, as a team, find new, creative and innovative
ways to add value to our clients' operations. We promote an
environment of active listening and communication among ourselves.
We recognize that the team is made up of individuals, each
different in their approach toward their professional life
versus their private life. Each day we attempt to build upon
an interpersonally non-competitive environment that supports
and encourages individual excellence and team cooperation.
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Management & Leadership
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The
survival of our company as an economic entity is vital to
achieving the vision, mission, and beliefs we have set forth
in this document. As such, there is a great deal of trust
placed in the management team, which leads us to provide an
environment for continuous improvement. In order to create
this environment, the management team must not only perform
its typical management duties, it must also actively lead
and espouse the beliefs outlined in this statement. The management
team must also recognize the employees' need for positive
reinforcement.
Leadership is not limited to guiding our company. As project
principals, project managers, and team leaders, many of us,
at various times, assume different leadership roles. We expect
those individuals who assume these roles will affirm the values
and beliefs set forth here and work at their assignments with
the same vision, foresight, and leadership practiced within
the company.
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Professional & Public
Responsibility
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We
will maintain the highest standards of ethical conduct in
dealing with all of our customers. We will do nothing to detract
from the hard-earned reputation of our company. We will strive
as a company and individually to improve the quality of life
in the community in which we live and work.
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Pursuit of Excellence
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In
ascribing to these values and beliefs we, the members of the
Tunnell Consulting, pledge to pursue the pathways to excellence
each and every day. We believe it is vital to our ongoing
growth that positive and continuous improvement be our goal
each day. We know that even small daily changes in our attitudes
and the way we deal with our clients and fellow employee/owners
will create the environment conducive to growth.
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