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Special Metals Industry:
Purchasing Assessment / Business
Process Redesign
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Client: |
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A $300-million
division of a multi-billion dollar global manufacturer of high-quality
fine particles, dispersions and compounds.
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Problem: |
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Need to conduct
an assessment of Purchasing to develop short-term recommendations
with a corrective action plan, and to develop a long-term strategic
direction.
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Approach: |
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Analyzed policies
and procedures, inventory programs, systems, organizational functions
and processes, and conducted audits on requisitions and purchase orders.
Created process maps, identifying value-added and non-value-added
steps, and used tools such as FMEA, fishbone diagrams, and cause-and-effect
matrices to create a process improvement plan. Assessed purchasing
activity within IS, Finance, Manufacturing, Maintenance, Capital Engineering
and R&D and assessed the effectiveness of Purchasing as a support
function. Compared departmental knowledge and skill set with a world-class
purchasing organization.
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Results:
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Developed short-term
and long-term action plans to re-direct the focus of the purchasing
department from tactical to strategic. Recommendations:
Departmental / Functional Changes:
·Redefine goals and objectives, roles and responsibilities,
streamline purchasing procedures (remove non-value-added steps), utilize
information systems to full capability, define data-gathering methods
to measure historical internal transactions and conduct training programs
for users
·Increase use of e-procurement
·Implement plan to reorganize / restructure the purchasing department
·Purchase order cycle time savings: 25-35% short term; 35-50% long
term
Business Strategy Changes:
·Develop supplier metrics and evaluation criteria, business-critical
RFQ, negotiations, supplier selection and SRM criteria
·Establish vendor managed inventory and consignment inventory programs
·Cost savings: $2-4 million short term; $6-8 million long term
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