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Transportation
Industry:
Operations Analysis and Improvement
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| | Client: |
| A
Class I railroad operating a classification yard originating or terminating thirty
trains per day with connections to five other major railroads, various online
terminals and industrial customers.
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| | Problem: | | The
classification yard was frequently operating at a slow pace or velocity due to
excessive freight cars on hand, yard crew performance, and general conditions.
The results were numerous train delays and excessive car hire costs.
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| | Approach: | | Use
a consulting team with extensive experience in classification yard operation,
train scheduling and terminal management at both the hands-on and supervisory
levels to perform site observation and data collection, including existing traffic
flows, train-to-train connections, and yard crew performance. Identify congestion
points both within the yard and in train scheduling. Conduct interviews with key
personnel and develop a set of recommendations for yard improvement.
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| | Results:
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Twenty-one specific ideas were proposed to ease congestion, facilitate the daily
and longer-range planning process, provide timely information reporting, establish
cross-functional teams to address service issues, establish performance standards
for various tasks, and more effectively utilize available staff and technology.
Identified savings in reduced car hire costs of $1,700,000. Recommendations were
submitted for detailed implementation of operations improvements at the facility
and to grow the new improved process to other classification yards and terminals
on the railroad.
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