MEDICAL DEVICE AND LIFE SCIENCES INDUSTRY :
Manufacturing Performance
  Client:   A major medical device company, designing and producing Class II and III orthopedic devices, was unable to release products and meet market demands.
     
  Problem:   Need to resolve a product release problem resulting in lot failures from packaging integrity issues that impaired product sterility. Need to fully understand the lot failure problem and resolve causes to ensure product line viability.
     
  Approach:   Developed understanding of process flow. Created baseline measurements on key manufacturing process variables and identified source of variation coming from the blister packaging operation. Quantified the package sealing failure rate to be sporadic and intermittent at 3%. Assessed the process control characteristics of key packaging-related process variables including raw materials and sealing machine performance. Isolated source of failure to sealing pressure. Developed a detailed plan to profile sealing capability and conducted analysis. Determined that sealing pressure was not uniform and implemented an improvement strategy to eliminate non-uniformity in sealing capability. Statistically confirmed that corrective measures were successful. Drove the problem-solving process through focused on-site consultant support and guidance of operational teams and management.
     
  Results:  
  • Salvaged product line viability and eliminated the source of failure in blister package sealing operation, ensuring product sterility
  • Developed an understanding of the reason for failures and provided a methodology for monitoring sealing process consistency to ensure packaging reliability
  • Efficiently eliminated sealing failures to allow company to release their orthopedic devices and satisfy critical market demand.
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