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Capacity is our largest problem— if we only had more people and equipment we could deliver what we promised.  

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Our throughput or workload productivity is not optimum- something is missing.

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Defects, customer complaints or internal waste due to potential problems within the process need to be addressed now. There is difficulty in either defining the true problem or there are many potential contributors to the problem.

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Growth or the development of a new product / process is key. Innovative ways are needed to meet ongoing customer needs.

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Data collection and reporting around key and critical processes are either not recorded at all or minimally at best. The time it takes for this process to be completed is making our internal and external customers dissatisfied.